Instructions on blocking and deleting cookies are located in the privacy & help documentation of your specific browser’s website. The locations of the cookie settings for all major web browsers are as follows:
Chrome users – Settings / Content Settings / Privacy / Cookies
Mozilla Firefox – Tools / Options / Privacy menu
Internet Explorer – Tools / Internet Options / Privacy tab
Safari users – Edit / Preferences / Privacy menu
The type of information we collect may include personal data which identifies you or can be used to identify or contact you. This includes name, postal or email address, telephone number and other contact information you provide on our online forms. Such information is only collected from you if you voluntarily submit it to us via our website.
If you make a donation or a purchase on the website you will be asked to provide your credit/debit card number. We do not receive these details, they are encrypted using Secure Sockets Layer (“SSL Software”) and are transmitted directly to our payment providers Stripe. If you set up a direct debit donation we will require your BIC and IBAN numbers.
We process the personal data you provide to us for the following purposes:
Heart Children takes, and will continue to take, all reasonable steps (which includes relevant technical and organisational measures) to ensure the safety of the data you provide to us and we will only use the data for the intended purpose.
The periods for which we retain personal data are guided by our statutory requirements for certain data (e.g. financial records, employment records or health and safety records), our contractual obligations and our business management requirements.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential as part of their contract with Heart Children.
Some of these services may be located outside the European Economic Area (EEA). We select these services based on their guarantees in relation to the security measures they have in place, their compliance with data protection legislation and where required appropriate contractual arrangements (Privacy Shield, Binding Corporate Rules, or Model Contracts). By submitting your personal data for such purposes, you agree to this transfer, storing or processing.
We may also release your personal data where compliance with legal requirements is a necessity. We also reserve the right to enforce our site policies in order to protect our rights and the rights of other individuals in a manner that is safe and compliant with the law.
Donor data will be sent to third party printing and/or mailing houses to fulfil and send our fundraising appeals/campaigns/updates by post. We will have Data Processing Agreements in place with these processors.
We use a third party provider to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletters.
As a Data Subject you have a variety of rights under EU law. These include:
If you have a concern about the way we are collecting or using your personal data you can raise your concern with us or with the Data Protection Commissioner at Data Protection Commissioner, Canal House, Station Road, Portarlington, Co. Laois, R32 AP23. E-mail firstname.lastname@example.org
If you have subscribed to one of our mailing lists or eNewsletters, you can update your profile or unsubscribe at any time. Click on the ‘unsubscribe’ link at the foot of the email, this link appears on every eNewsletter we send out.
You may also inform us of any changes in your personal data and we will update your personal data accordingly. To find out what personal data we hold on you, to receive a copy of this data, or to have your personal data updated, amended, or deleted, please write to us using the contact details below.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
However, you can still make a donation or place orders over the telephone on 01 – 874 0990.
Address: Heart Children Ireland, Nth Brunswick St, Dublin 7.
Tel: 01- 874 0990